This Privacy Policy explains how TNS Brokerage Services, LLC, doing business as VeriPath ("VeriPath," "we," "us," or "our"), collects, uses, shares, and protects information when you use the VeriPath website, mobile applications, and related healthcare navigation services (collectively, the "Services"). It works together with our Terms of Service and our HIPAA Notice of Privacy Practices. By using the Services, you agree to the practices described here.
VeriPath is a healthcare navigation and price-transparency platform that provides information and software tools. We are not a healthcare provider, health plan, or insurer. This Policy applies to information we collect through the Services. It does not apply to the practices of providers, pharmacies, insurers, or other third parties whose information we surface or whom you choose to engage; their use of your information is governed by their own policies.
We collect the following categories of information:
We use information to:
We do not sell your personal information. We share information only as described here:
We understand that health information is sensitive. Information such as your bills, explanations of benefits, and prescriptions is used to provide the Services you request and is handled in accordance with our HIPAA Notice of Privacy Practices and applicable law. We do not sell health information, and we do not use it for advertising. Please review our HIPAA Notice for additional detail about how this information is used and the rights you have regarding it.
We and our service providers use cookies and similar technologies to operate the Services, remember your preferences, keep you signed in, measure performance, and understand usage. You can control cookies through your browser settings; disabling some cookies may affect how the Services function. [List analytics and advertising technologies used, if any, and provide opt-out instructions — confirm with counsel.] We do not use health information for cross-context behavioral advertising.
We keep personal information for as long as needed to provide the Services, maintain your account, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it. [Confirm specific retention periods with counsel.]
We maintain administrative, technical, and physical safeguards designed to protect your information against unauthorized access, use, or disclosure, including encryption in transit and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your information and to limit access to those who need it to provide the Services.
You can review and update your account information at any time, and you can:
To make a request, contact us using the information in Section 14. We may need to verify your identity, and some information may be retained as permitted or required by law.
Depending on where you live, you may have additional rights under state privacy laws — such as the right to know what personal information we collect, to access or delete it, to correct it, to opt out of sale or sharing (we do not sell personal information), and not to be discriminated against for exercising your rights. To exercise any of these rights, contact us as described below. [Confirm applicable state-law disclosures, including California and other states, and any required metrics or authorized-agent process with counsel.]
The Services are intended for adults 18 and older and are not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will take appropriate steps to delete it.
The Services may link to or reference third-party websites and services, including hospitals, pharmacies, and assistance programs. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing them information.
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated Policy with a new effective date and, where appropriate, notify you through the Services or by email. Your continued use of the Services after the changes take effect constitutes your acceptance of the updated Policy.
If you have questions about this Privacy Policy or your information, contact:
VeriPath Privacy Team
TNS Brokerage Services, LLC
Hahira, GA 31632
memberservices@veripath.health